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Impala News

With Impala, even the smallest travel agent can access the biggest hotel chain. Even the busiest hotel manager can reach new markets. See how we’re building the future of travel, together.

Julia Panabiere
Hotels

Product Manager Julia on why getting set up with Impala is so easy for hotels

For too long, starting new partnerships has been plagued with drama and complexity. Impala Product Manager Julia Panabiere explains how our technology has finally simplified things.

Charlie Cowley
Room Sellers

Three things OTA titans can learn from newcomer startups

Access to new technology is welcoming a wave of new OTAs to the market. There’s a thing or two the industry old guard can learn from them.

Slavi Kalov exploring in front of a mountain
Hotels

There one thing hotels need to ace to attract digital nomads

Properties worldwide are clamouring to attract long-stay guests, but there’s one thing that they’re often overlooking, according to an Impalan who’s been working remotely for two years

Charlie Cowley smiling into the middle distance
Room Sellers

Overheard at Phocuswright Europe: What’s on travel’s mind?

The snatches of conversation we heard in Amsterdam reveal a lot about what travel leaders are thinking about. See the quotes - and read our reactions.

Inside Impala

Inside Impala: Alessandro Nesta talks transitioning from front desk to home office

Inside Impala explores life on our team from the perspective of Impalans themselves. Alessandro Nesta, a Customer Operations Associate on the Booking Operations team, shares how he stays connected with his team, where he loves to travel and how he transitioned from front desk to home office.

Aerial view of hotel with beach and pool
Hotels

“Why not?”: Luxury Tor Hotel Group explain why they joined Impala

Wa talked to Tor Hotel Group, a small family-run collection of luxury hotels in Greece, to find out what drew them to Impala.

question marks and speech bubble
Room Sellers

Infrequently asked questions: OTAs, it’s time to rethink how you evaluate supply partners

Here’s our guide to the most common questions we hear, and what we’d suggest asking instead to make sure you're getting the most from Open Distribution.

Research

The 2022 travel trends hotels need to know about

We comb through the data - and check in with the Impalans talking to hotels every day - to discover what you need to know about right now.

Old world Art Deco style hotel
Hotels

What hotel relics of days gone by can tell us about the future

Take a walk with us down memory lane as we recall some of the one-time hotel staples that are now consigned to a bygone era - and what they can tell us about the future of the hotel industry.

Hotels

Maximise your stay at Emirates Palace, Impala’s newest partner hotel

If you’re dreaming of a long getaway in the UAE, we have a few suggestions on how to best experience Emirates Palace.

A group of people
Hotels

Here’s how Open Distribution gets your hotel future ready

From attracting new guests to reducing your reliance on expensive and inflexible channels, we discover how Open Distribution will make sure you're ready - whatever the world throws at your property.

Caspar Mould, Charlie Cowley and Ben Stephenson
Inside Impala

Reflecting on five years of Impala with Caspar Mould, our first employee

We took a walk down memory lane with Caspar to hear about his first days, what advice he’d give to those working at early-stage startups, and what he considers his proudest moment as an Impalan.

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